Last updated: [April 2019]
We respect the European Union’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. This policy is short and has been written in simple terms.
Our policy covers
- WHY WE VALUE YOUR PRIVACY
- HOW WE COLLECT INFORMATION
- WHAT INFORMATION WE HOLD
- WHERE WE STORE YOUR INFORMATION
- WHAT WE USE YOUR INFORMATION FOR
- WHO’S RESPONSIBLE FOR YOUR INFORMATION AT OUR COMPANY
- WHO HAS ACCESS TO INFORMATION ABOUT YOU
- THE STEPS WE TAKE TO KEEP YOUR INFORMATION PRIVATE
- HOW TO COMPLAIN
- CHANGES TO THE POLICY
WHY WE VALUE YOUR PRIVACY
We value your privacy as much as we do our own, so we’re committed to keeping your personal information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our users. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.HOW WE COLLECT INFORMATION
When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.
If you sign up for a newsletter, we store the information you provide.
When you sign up to volunteer, we store all of the information you provide. When you create an account, we ask for contact information including your name, email address, country, preferred languages, time zone and time slots. This information is only accessible by our team.
When you contact us by email or through our website, we store your information in FrontApp, our Customer Relationship Management (CRM) software. If you sign up for a newsletter, we store your email address in Google spreadsheets and MailChimp, which is the marketing platform we prefer. If you sign for a course or you create an account, we keep your information in xxx. We chose these systems partly for their commitment to security.WHAT WE USE YOUR INFORMATION FOR
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about any interruptions to our service and reminders (if you have chosen to receive those).WHO’S RESPONSIBLE FOR YOUR INFORMATION AT OUR COMPANY
Our Soul Medicine Team is responsible for the security of your information. You can contact them by email at team[at]chayn[dot]co if you have any concerns about the information we store.WHO HAS ACCESS TO INFORMATION ABOUT YOU
When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees or volunteers have access to only what they need to do their job.THE STEPS WE TAKE TO KEEP YOUR INFORMATION PRIVATE
Where we store your information in third-party services, we restrict access only to people who need it. We store passwords in an encrypted password manager. We do not ask for your details on any of our platforms unless you opt into our mailing list or sign up for updates.HOW TO COMPLAIN
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Hera Hussain by email at team[at]soulmedicine[dot]ioCHANGES TO THE POLICY
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.Big thanks to Stuffandnonsense for providing an openly licensed template of this policy that we have used.